HQ Audio

P1116 Kim Van, Kim Lu, Hoang Mai, Ha Noi, Viet Nam

(+84) 902578899

[email protected]


Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 business days after receipt of payment and are shipped by TNT or fedex

The tracking number is available at paypal immediately after the package is shipped. Paypal will also sent an email to the buyer email address with the tracking number information.

You can check tracking URL address:

1. https://www.tnt.com

2. https://www.fedex.com

Please note it may take up to 24 hours for tracking information to become available online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.